Shipping policy
Shipping Policy
At Trendovo, we are committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days after payment has been confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During busy periods or promotional events, processing times may be slightly longer.
Shipping Times
Estimated delivery times are:
- Australia: 8–10 business days
- United Arab Emirates (UAE): 8–10 business days
- United Kingdom (UK): 7–15 business days
- United States (USA): 7–15 business days
- Canada: 7–15 business days
- New Zealand: 7–15 business days
- GCC Countries: 8–12 business days
- Other International Countries: 7–15 business days
Please note that delivery times are estimates only and may vary depending on your location, customs clearance, weather conditions, and courier services.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
We may offer free shipping on selected products or during promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment’s progress.
Customs & Import Duties
International customers are responsible for any customs duties, taxes, or import fees imposed by their country’s customs authorities. These charges are not included in the product price or shipping cost.
Delivery Delays
While we strive to deliver your order on time, delays may occur due to customs processing, weather conditions, courier issues, or other unforeseen circumstances. We appreciate your patience and understanding.
Incorrect Shipping Address
Please ensure your shipping address is accurate and complete before placing your order. Trendovo is not responsible for delays, failed deliveries, or lost packages resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Packages
If your package is lost during transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate and resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or shipping, please contact us:
Trendovo
Email: support@trytrendovo.online